Lefay Resorts & Residences was born in 2006 from the vision of the entrepreneurial couple Domenico Alcide Leali and Liliana Leali with the aim to become the Italian reference brand in the international market of luxury wellness holidays through the creation of a collection of eco-resorts according to the Italian style and living and the new Lefay concept of luxury.
Lefay Resort & SPA Lago di Garda, the firs jewel in the Lefay Collection, opened in 2008 and is located in Gargnano, while Lefay Resort & SPA Dolomiti opened in 2019 in the splendid scenery of the Dolomites, declared by UNESCO a “World Heritage Site”.
All strategic activities of the Brand are managed by the Cluster Office, which features several departments: Business Development, Administration, Finance & Control, Marketing & Sales, Purchasing, Human Resources, Quality & Sustainability, IT and Central Reservation Office.
The true key to Lefay’s success lies in the excellence of its people, whose satisfaction is considered just as important as that of our guests. Great attention is devoted to the selection, training and professional development of our Team, through both general and role-specific training programmes, as well as a range of exclusive benefits. Each month, the Company recognises an employee who has demonstrated outstanding dedication and commitment to their work. Once a year, an Employee Satisfaction Survey is conducted to monitor and assess the overall level of wellbeing within the organisation. Lefay Resorts & Residences is committed to fostering a strong corporate culture based on mutual trust, employee wellbeing and a genuine sense of belonging.
POSITION SUMMARY
The Sommelier's main task is to assist Guests in the selection of wines in the Resort's restaurants.
He/She supports the Head Sommelier in cellar activities by monitoring stock levels, updating the wine list, and reorganizing the daily cellar; the Sommelier carries out the activity in the various daily restaurant services.
In carrying out his/her duties, he/she respects and adheres to Lefay Resorts operating standards and hygiene and health regulations (HACCP).
The Sommelier reports directly to the Restaurant Manager.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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