CV en ligne depuis le : Samedi 22 avril 2023
du 09/2021 au 09/2022 | Assistant General Manager |
Facility management company “Service Plus” | |
Direction | |
A startup of a company, providing services mainly for hotels and business centers. • Managed apartment hotel launch (21 rooms) • Lead the process of business development: services, clients, partners |
du 02/2020 au 04/2021 | Assistant Hotel Operations Manager |
Pre-opening of a new hotel “45 Parallel” | |
Direction | |
A 3-star business hotel, 84 rooms. • Managed the workflow from the construction (snagging, cleaning, purchasing) to CRM configuration • Prepared recruitment process: defined candidates’ profiles, prepared onboarding process • Was responsible for sales strategy and its implementation |
du 07/2018 au 01/2020 | Assistant Front Office Manager |
Kempinski Grand Hotel Gelendzhik Black Sea | |
Direction | |
A 5-star resort hotel, 379 rooms, spa center & gym, 5 F&B outlets, beach complex. • Supervised the work of the Front Office (45 employees) in compliance with high-end standards • Was responsible for new activities: wine tasting at the Executive Lounge, cooking & painting masterclasses, excursions, etc. • Managed the departmental and hotel quality (NPS approach was used) as part of brand identity to ensure guest satisfaction index was at the targeted level |
du 09/2017 au 07/2018 | Assistant Front Office Manager |
AZIMUT Hotel Smolenskaya | |
Direction | |
A new 4-star business hotel managed by Azimut Hotel Chain, 474 rooms. • Managed the work of 30 employees, monitoring service quality on a daily basis • Was responsible for the departmental on-the-job training • Controlled up-sales and cross-sales within the department, adding new products and services |
du 02/2015 au 07/2017 | Assistant Hotel Operations Manager |
Park Inn by Radisson Sochi City Centre | |
Direction | |
A 4-star hotel part of Carlson Rezidor Hotel Group, 153 rooms. • Organized and supervised the smooth work of operational departments (front office, housekeeping, restaurant) with a focus on quality and guest satisfaction • Led the process of developing partnerships with Tour companies, flower suppliers, etc. • Managed quality using Medallia, ReviewPro, Revinate systems (NPS approach) |
I am a master’s degree student at Institute des Sciences de la Vigne et Vin at Université de Bordeaux. My program is focused on wine tourism, marketing and promotion, however a big part of the educational program is devoted to enology and winemaking techniques. More information about the program is here http://www.wintour-master.eu/en/ I am now seeking a place for my wine tourism and winemaking internships during summer 2023. I am available from May, 29th till September, 29th. |
Student of the Master’s Degree Program - Wine Tourism Innovation (Spain/France/Portugal). Interested in further development in the sphere of wine tourism promotion and digital marketing. |
Recherches fréquentes
Offres d'emploi en viticulture
Offres d'emploi en cave/vinification
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